Responding to COVID-19: insight, support and guidance
Customer services are here to answer your questions and listen to your feedback
Tel: +44 (0)207 543 5600, Monday to Friday, 08.30-17.30 GMT (excluding bank holidays)
Webchat: Monday to Friday, 09.00-17.00 GMT (excluding bank holidays)
Email: firstname.lastname@example.org, we aim to respond to all e-mail enquiries within 48 hours working hours, Monday to Friday, 08.30-17.30 GMT (excluding bank holidays)
If you're unhappy with any of CIPFA's services, please let us know as soon as you can. We'll do our best to put things right. We'll also use your feedback to improve our services where we can.
At CIPFA, we aim to give our customers the best experience possible. If you feel we've fallen short of this, please let us know. We'll work with you to put things right, and always endeavor to use your feedback to improve things where we can.