1 Terms and conditions
These additional terms and conditions must be read with the website terms and conditions and the general terms and conditions of sale available on our website. By using our website you confirm that you have read, understood and agree to the relevant terms and conditions. If you do not agree to all the relevant terms and conditions in their entirety, you must not use our website or order any product or service through the website.
2 Standard terms and conditions of booking
2.1 Booking confirmation
Bookings are accepted on a first come, first served basis. CIPFA will send you confirmation of your booking. It is the responsibility of the booker and delegate to ensure they have received confirmation. Please take a few minutes to check the confirmation and contact us if you have any queries. In the unlikely event of non-receipt of confirmation, this will not be accepted as grounds for cancellation or non-payment.
It is your responsibility to ensure that you attend all of the modules in the cohort you have signed up for, and complete all modules, project and portfolio with the timescales advised at the launch. CIPFA will not be held responsible if you are unable to complete all aspects of the certificated course within the cohort timescale.
Any additional one to one or personal tuition may result in additional fee's which will be advised in advance of the tuition taking place.
Transfer to a future cohort will incur a deferment fee of approximately £200 plus VAT and will be dependent upon both availability, viability and course costs. CIPFA cannot guarantee future delivery of any course.
Dependent on availability, provision may be made for delegates to attend module(s) at another UK CIPFA Centre. In this case a nominal fee will be payable to cover incurred expenditure such as delegate venue costs. All additional expenses relating to attendance at another location will be your responsibility.
2.4 Course materials
All course materials will be emailed one week prior to the delivery of the module. It is the responsibility of the candidate to print any course materials in advance of the module and to bring with them on the day. CIPFA will not provide any additional copies on the day. CIPFA will not be responsible for incorrect email addresses and candidates must ensure that they provide the correct email address when submitting their booking form for attendance on the certificate.
If sending payment prior to the event, please state if you require a VAT receipt. Cheques should be made payable to CIPFA and sent to the office address stated below.
2.6 Invoice requests
Please note that invoices will be sent after attendance at the launch, if payment has not already been received. Please ensure that you adhere to the payment terms as stated on the invoice.
Notification of cancellations must be received in writing 4 weeks prior to the first module of the course date to qualify for a refund of fees. All cancellations must be sent to the named contact of the Regional office by email or in writing to the office address stated below. Substitution may be advised within the 4 week period prior to the first module at no extra charge. Substitutions will not be accepted after the first module has been completed.
Where CIPFA is forced to cancel or postpone an event the liability of CIPFA shall be limited to a refund of fees paid or places used. CIPFA is not liable for any subsequent loss.
2.8 Your contact details
The booking confirmation and delegate pack will be sent to the email address provided during the booking process. Please ensure this is the attending delegate's address.
2.9 Contact CIPFA
Please see our contact CIPFA page for our contact details. Please send post to:
CIPFA Education and Training Centre, 77 Mansell Street, E1 8AN