austerity and new service delivery models

This workshop, held on 29 November 2012 by CIPFA Insurance Network, considered how public sector insurance teams need to respond to the on-going austerity squeeze and changing ways of working and partnerships

• Pressures, what pressures? (PDF, 579KB)
• How is austerity and the big society affecting your insurance programme? (PDF, 681KB)
• Claims trends in the current climate (PDF, (37KB)
• Local Authorities' role in flood risk management (PDF, 168KB).