Questions and answers

Find below some questions the Benefits and Revenues team has answered - and others they think our members will find interesting or helpful.

Some are frequently asked questions, others are specific to one scenario.

Please note that questions are answered at the time and not updated.  

Answering questions is part of the your Benefits and Revenues Service membership and we will do our best to provide a comprehensive response.

If you do have a question please email us (email addresses are provided on the right hand side of this page).

Webchat is available Monday to Friday, 09:00 - 17:00 (excluding UK bank holidays).